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Post by xwing on Dec 10, 2012 13:27:19 GMT -7
Back in march I posted about the blade failure of the BG Gerber Parang we got Brad for Xmas. Blade had a 3 inch section in middle of blade break. after several emails I finally recieived the new replacement from Gerber along with a new Gerber obsidian and a 20$ gift card toward the purchase of any gerber product. The letter I recieved was short & polite and apologized for the inconvience.... Im happy
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Post by cajunlady87 on Dec 10, 2012 14:02:32 GMT -7
Good for you for staying on top of the situation until you got results, and a couple of bonuses too. What more can you ask for.
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